Frequently Asked Questions
Everything you need to know about our professional engineering exam prep.
How do I access my course materials after purchase?
Once your registration is processed, you can access your study materials and videos through our student portal using your login credentials.
What is the 'Pass Guarantee' policy?
Our Pass Guarantee allows students who do not pass their exam to repeat the course for free, provided they meet specific attendance and participation requirements.
Are the physical textbooks included in the course price?
Course fees typically cover digital access; however, physical study guides and practice manuals can be purchased separately during the checkout process.
What payment methods do you accept?
We accept all major credit cards, including Visa, MasterCard, and American Express, as well as flexible financing options through Affirm for qualifying students.
How long will I have access to the online recordings?
Standard course access typically lasts for four to six months, depending on the specific exam window you are preparing for.
Can I cancel my registration for a refund?
Cancellations made at least 10 days prior to the course start date are eligible for a refund, minus a small administrative processing fee.